#TaskUs #Noida #IndiaExpansion #DigitalServices #CustomerExperience #AIOperations #TrustAndSafety #Outsourcing #TechNews #Hiring #GreatPlaceToWork #NCR
Noida — TaskUs Inc. (Nasdaq: TASK), a premier provider of outsourced digital services and next-generation customer experience solutions, today announced a significant expansion of its Indian footprint with the inauguration of its new operations site, HeritEdge, in Noida. This launch establishes TaskUs’ fifth operations hub in India, solidifying the region as a cornerstone of its global strategy.
The new facility is designed to meet the escalating global demand for advanced outsourced digital services, focusing on critical, high-impact areas:
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Digital Customer Experience
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Trust & Safety
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AI Operations
Currently employing over 500 teammates, TaskUs projects rapid growth at the Noida site, with the headcount expected to reach 1,300 in 2026.
Strategic Rationale for Noida Expansion
The decision to locate the new hub in Noida, a key component of the National Capital Region (NCR), is strategically driven by several factors that align with the company’s need for high-quality, scalable talent.
Bryce Maddock, CEO of TaskUs, emphasized the importance of the location: “India is an essential part of our global strategy, and I am excited to further scale our innovative AI and digital services in India. This expansion into Noida ensures we continue to attract the world’s best digital-native talent, enhancing our delivery capabilities to meet the growing needs of our global client base.”
Noida offers distinct competitive advantages:
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Infrastructure and Connectivity: Exceptional access to modern infrastructure and seamless connectivity to Delhi, Gurugram, and other major NCR commercial hubs.
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Talent Density: The region boasts proximity to over 500 higher education institutes, providing a vast pool of highly educated and multilingual professionals.
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Business Ecosystem: A proactive business environment supporting fast-growing sectors such as Healthcare, AI, Fintech, and autonomous vehicles, where TaskUs delivers complex services.
Stephan Daoust, Chief Operating Officer of TaskUs, added, “The talent density… and the overall technology ecosystem of Noida perfectly aligns with our strategy to deliver high-quality services at scale. This new site allows us to tap directly into a highly educated, multilingual workforce, enhancing our capacity to serve clients across multiple regions and complex regulatory environments.”
HeritEdge: A People-First Workspace
The newly launched site, named HeritEdge, reflects TaskUs’ unwavering commitment to its “People-first” philosophy by blending modern work amenities with a design aesthetic inspired by India’s rich traditions and artistic stories.
The facility prioritizes teammate engagement and wellness, featuring:
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Numerous collaborative workspaces.
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Dedicated wellness rooms.
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A comprehensive cafeteria.
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Modern training facilities.
Sapna Bhambani, SVP of Operations and Country Leader, India at TaskUs, highlighted the unique value proposition: “India’s differentiator is its exciting mix of technical talent, cultural affinity to global brands, and the passion for innovation… HeritEdge is a representation of TaskUs’ dedication to our teammates, offering them a space that is ridiculously supportive and engaging. When we prioritize our people’s well-being and growth, they deliver excellence.”
This emphasis on employee experience has contributed to TaskUs India’s recognition as a Great Place to Work® for 2025 and its placement as one of the Top 10 Inspiring Workplaces in Asia for 2025 by the Inspiring Workplaces Group. India now stands as the second-largest operations base for TaskUs, housing more than 15,000 teammates across six cities.
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#TaskUs #Noida #IndiaExpansion #DigitalServices #CustomerExperience #AIOperations #TrustAndSafety #Outsourcing #TechNews #Hiring #GreatPlaceToWork #NCR
