27
Sep
#RBIDirections2025 #DeceasedClaims #FinancialAccountability #CustomerService #IndianBanking #15DayDeadline #ConsumerProtection #mfnewsdaily #RBI #4PlusBankRate #FinancialReforms New Delhi — In a landmark development set to dramatically improve customer experience in the banking sector, the Reserve Bank of India (RBI) has issued comprehensive and stringent guidelines for the settlement of claims related to deceased customers. The new rules, titled the 'Reserve Bank of India (Settlement of Claims in respect of Deceased Customers of Banks) Directions, 2025,' introduce a mandatory 15-calendar-day timeframe for banks to settle claims and prescribe significant compensation for any institutional delays. This crucial move, as reported by mfnewsdaily.in, aims to standardise divergent banking practices…
