31
May
#BOBPhygitalBranch The Phygital branch offers a differentiated customer service experience through Self Service kiosks, Video Contact Centre and Universal Service Desks Chandigarh/Ludhiana: Bank of Baroda, one of India’s leading public sector banks, inaugurated its first Phygital Branch in Kolkata at the NSB Airport Branch within the premises of Netaji Subhas Chandra Bose International Airport. The phygital branch will redefine customer experience by seamlessly integrating self-service and assisted service models to meet the diverse requirements of customers. Bank of Baroda has now opened seven phygital branches across the country with each branch featuring Self Service kiosks, a Video Contact Centre for…
